W11STOP supports 2 types of policies:
1. Delivery through courier service
2. Local Store Pickup
Delivery through Courier Service:
- Free Shipment of order, if the purchase is Rs.3000/- or greater.
- Shipment for orders below Rs. 3000/- will be charged Rs.230/-
- Delivery all over Pakistan is covered by conditions mentioned in Free Shipment and Charged Shipment.
- Delivery time will be 1 to 7 working days. (Monday till Saturday)
- Delivery Status can be tracked by login into your account and view order history.
- All the orders before 3 PM will be processed the same day (Monday till Saturday).
- Special Delivery conditions can be mentioned in comments while checking out. Our team will coordinate accordingly.
- Cash on delivery service charges will be charged 230 PKR in case of Cash on delivery on orders above 3000 PKR, if the customer transfers the amount beforehand using Easypaisa/Bank Transfer then these charges will not be applied.
- Local store pickup facility is only for Karachi.
- Local Store pickup can be done next day of Order placed, but the order must be placed before 3 PM to be ready to pick up the next day.
- There are no extra charges for this service.
- Timings for order pick up is 10:00 AM till 5:00 PM (Monday to Thursday). For Friday, timings are from 10:00 AM to 12:30 PM and 2:30 PM to 5:00 PM.
- Local pickup service is not available on Saturday and Sunday.
Please provide us with correct contact information so that our team can coordinate for order and delivery confirmation. Providing correct information will help us in giving you quality service. For Feedback, queries, and questions, feel free to contact us.